The package comes with a charger and remote control. If you receive a package missing any of these items, we will send you replacements. During charging, the charger's light turns red and becomes green when fully charged. However, the hand controller's light remains off during or after charging. To check the battery level, press "UP" or "DOWN" on the controller, and the light will indicate the battery status.

Even if you plan to use the chair lift mainly for emergencies and not frequently, it's recommended to charge the hand controller fully at least once a month to prevent deep discharge. The charging frequency should align with your intended usage.

Our chair lift is waterproof, allowing safe usage in water as long as the hand control is properly connected to the chair. It's safe to submerge the lift during a bath, but ensure not to leave it submerged for extended periods after you're done.

While the Amazon return window is 30 days, we extend a 3-month return period for our buyers. If you find the product doesn't meet your expectations after the 30-day period, feel free to reach out to us, and we'll be happy to assist you.

Moving on to the product features, the lift chair weighs 30 pounds, making it lightweight and sturdy. The electric chair lift is constructed with high-strength supporting steel rod material and has a weight capacity of 300 pounds, providing convenience and safety for the elderly and individuals prone to falls.

The chair is equipped with two foldable side wings designed to move easily from the ground to the lift. The seat cushion is more conducive to cleaning, making it safer and more comfortable for users.

We have adopted the IPX8 waterproof standard, ensuring the chair lift can be safely submerged. Your chair lift can work normally even in the bathtub, and there are 6 suction cups to improve the stability of the electric chair lift.

No power supply is required as the chair lift is equipped with rechargeable batteries. It can adapt to the requirements of most environments, but please remember to charge the battery regularly. (Note: When the hand control is charging, the indicator light will not light up.)

We provide a returnable service, and if the chair lift is damaged in transit, please contact us directly. You can count on us to provide you with quality products and excellent customer support.

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